Infoline, Call center Oman, Call center service, Call center services Oman, BPO Oman,

Board of Directors & Senior Management

Meet our mentors, who define Infoline’s path for development and success. Infoline’s core management team comprises of experienced, qualified and passionate professionals who are continuously leveraging on their expertise to guide the team towards our well-defined visions and goal.

  • Hind S Bahwan – Chairperson
  • S Durgaprasad – Managing Director
  • Aladdin Abdullah Hassan Baitfadhil – Deputy Chairman
  • R Saravanan – Director
  • Cedric Vansteenkiste – Director
  • Mustafa Maqbool Ali Al Lawati - Director
  • Mohammed Hamed Al Maskari – Chief Executive Officer

Hind S Bahwan – Chairperson
Ms Bahwan is the Founder and Chairperson of BahwanCyberTek Group which is focused on IT, logistics and engineering projects. She is also Director of Suhail Bahwan Group, one of Oman’s premier family groups having a turnover exceeding US$ 4 billion and with diversified interests in manufacturing, construction, trading and real estates.

Ms Bahwan is involved in and has served on the Boards of a variety of public and private organizations. She is a Member of the Middle Centre Advisory Board of the London School of Economics and a Board member of the Family Business Network for GCC.

She had served as a Member on the Middle East Advisory Board of the Deutsche Bank and on the board of Oman’s Public Authority for Social Insurance. She had previously chaired the Oman Chapter of Young President’s Organization (YPO).

Ms Bahwan is a recipient of many honors including Ernst & Young’s ‘Oman’s Young Entrepreneur of the Year 2000’, Arabian Business ‘e-Achiever of the Year’ award from H.H. Sheikh Mohammed Bin Rasheed in 2001, ‘IT Women of the Year 2002’ award by UNDP, ‘Global Leaders for Tomorrow’ award by the World Economic Forum in 2003, ‘Global Young Leader’ by the World Economic Forum in 2007 and ‘Woman of Power Award’ by Asian Business Leadership Forum in 2011.

Ms Bahwan is a graduate in Computer Science, a Harvard Business School alumna and a Kellogg School of Management Executive Scholar in leadership and management.

S Durgaprasad – Managing Director
S. Durgaprasad, better known as DP, is characterized as an Executive Entrepreneur and a people's person with a passion to create new businesses and markets. He has been instrumental in Bahwan CyberTek Group achieving a distinguished position in the global IT arena. With a blend of strategic long-term vision and an eye on operational short-term goals, he has crafted path-breaking initiatives like Bahwan DHL, Cuecent suite of products with leadership position in Payments & Real time Decision support systems . He has built Bahwan cybertek into a world class software product and service organization delivering solution in over 20 countries .

Under his leadership, the BCT Group has received a number of Awards and Recognitions from large organizations like Deloitte, NASSCOM, Red Herring , Oracle and IBM and coveted quality certifications. He recently received the ‘Social Innovation Entrepreneur’ Award from the Asian CIO Leadership Group.


Mr. Aladdin Abdullah Hassan Baitfadhil – Deputy Chairman
Mr. Aladdin Abdullah Hassan Baitfadhil is the acting Vice President, Consumer Business Unit and General Manager for Consumer Sales in Oman Telecommunication Company. As an accomplished result driven ICT leader, he is known for achieving corporate growth objectives through providing strategic direction, diverse perspectives and positive leadership. He has been successful in increasing organizational efficiencies and improved sustainable revenue while reducing cost. He is a proven operations strategist with a track record in galvanizing, developing and leading highly efficient teams and processes to ensure shareholder value by increasing margins for continued profitability. He has lead complex improvement initiatives.

Having more than 18 years of leading industry expertise, Mr. Aladdin has managed numerous high-pressured executive roles. He has a multi-domain experience in business operations including network operations, sales, quality control, contact center, customer service and customer experience. He is known for excellence in planning, organizing, coordinating and controlling dynamic and composite operational environments.



R. Saravanan – Director
R. Saravanan (Sara) is the Finance Director of Bahwan DHL. He has been associated with the BahwanCyberTek Group since 1999 in various capacities. As Finance Director, he provides Financial governance, Control and Strategic Direction for Bahwan DHL Operations in the Sultanate of Oman. Sara is an Associate Member of the Institute of Company Secretaries of India and the Institute of Cost and Works Accountants of India. He has over 20 years of experience in the fields of Finance & Accounts, Legal, Costing, Auditing and General Administration in various business sectors including Manufacturing, IT services, Logistics and Financial services. Prior to joining BahwanCyberTek Group Sara worked for Panasonic Corporation, India brand owners of National, Panasonic, Quasar and Technics.




Cedric Vansteenkiste– Director

Cedric Vansteenkiste is Senior Manager Corporate Strategy at Omantel and is responsible for developing vision, mission, long term objectives and corporate strategic guidelines and incorporating these into the corporate strategy. Cedric has extensive telecom and ICT experience, holding various management positions in sales, business development and strategy at TelindusBelgacom ICT in Europe, Asia, and UK, and served on the board of directors of Telindus Thailand from 2005 to 2007. Cedric has a Masters in Economics and a Post graduate Diploma in Law and Management of Communication & IT Technologies.




Mustafa Maqbool Ali Al-Lawati- Director

Mustafa Maqbool Ali Al-Lawati is the Acting Chief Executive Officer at Oman Investment and development Holding Company SAOC. He brings along an experience of 14 Years and holds a Bachelor’s degree in Accounting from Sultan Qaboos University. He graduated in 2003 and started his career as Assistant auditor in Moore Stephens. In 2005 he joined PEIE as assistant internal auditor and in 2006 he became the Director of finance in PEIE. In 2013 he was appointed as the Director of internal auditor in PEIE and later the Financial controller of PEIE in 2016.




Mohammed Hamed Al Maskari – Chief Executive Officer

Mohammed Hamed Al Maskari is currently the CEO of Infoline LLC. With over 25 years of senior management experience, Mr. Maskari held various executive positions in his previous roles. His last engagement was as the Director General of Knowledge Oasis Muscat, Oman’s First Technology Park. Prior to this he was heading the Information Center, Public Establishment for Industrial Estates (PEIE) supervising all the ICT applications and as a software developer in one of the leading IT Company called Oman Information Technology (OITC).

He is on the board of Oman Telecommunication Company and has served as a board director in The Research Council (TRC) from 2005 till 2016. He was also appointed as the regional president of the West Asia and North Africa, WANA in the International Association of Science Park and area of innovation, IASP 2012-2014.

He holds Masters in Business Administration from Bedfordshire, UK and received his Bachelor’s degree in Science from the Sultan Qaboos University, Sultanate of Oman.



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