Company Overview

Infoline is a pioneer in introducing outsourcing in Oman through services like call centre and back office outsourcing. It has redefined the essence and practices of customer service among the companies in Oman. Infoline has played an integral role through its specialized services in the nation’s mission critical assignments.

The repeat engagements with our prestigious clients (National and International) are a strong testimony to our phenomenal success. Our engagement models have recreated the corporate outlook towards the benefits of technology and outsourcing, and thus bringing about an innovative change in the way the companies respond to the market conditions.

Infoline offers business values to clients by combining operational excellence with deep domain expertise in key industry verticals including Banking and Financial Services, Government and Public authorities, Telecom, Retail, Energy and Utilities, Travel, Auto and Manufacturing etc.

Infoline delivers an entire gamut of business process management services such as Contact Center Services, Finance and Accounting Services, HR Outsourcing and Professional Services. It also provides a spectrum of IT Enabled Services and solutions such as ERP, Business Intelligences, Application Life Cycle Services, Enterprise Solution, Helpdesk Solution, GIS, and Turnkey Solutions etc. Infoline is a strategic partner for managing complex processes that directly impact the clients’ bottom-line.

Infoline’s robust infrastructure facilities and strong technological partnerships across the globe enables it to bring to the platform some of latest state-of-the-art technological solutions, which are a definitive option towards operational digitization for organizations spanning across all verticals.

Recognized and awarded as one of the Best Outsourcing service Provider across the Middle East, Infoline assures to be a congenial platform on which organizations can reap their plans for transforming their business process and providing their customers with world class services.